Train Your Team for High-Stakes Conversations
Simulation Without Limits. Prepare your staff for the moments that matter most with AI-powered voice training that scales.
Trusted by leading healthcare organizations nationwide
Trusted by Leading Organizations Nationwide
Industry-Specific Training Solutions
Specialized AI personas designed for the unique challenges of your industry
Organ Donation Organizations
Train coordinators for emotionally complex donor authorization conversations with trauma-informed AI personas.
- Family authorization scenarios
- Donor risk assessment interviews
Healthcare & Enterprise
Prepare teams for high-stakes conversations in sales, customer service, compliance, and crisis response.
- Patient family communications
- Difficult conversation training
Insurance Claims
Train claims adjusters for sensitive client conversations during stressful claim situations.
- Denial & difficult conversations
- Fraud investigation scenarios
The Challenge
Traditional training can't keep up with modern demands
Scale & Turnover
High staff turnover demands rapid, consistent onboarding
Limited Practice
Few opportunities for realistic, safe scenario training
Coaching Gaps
Insufficient time for personalized feedback and guidance
Confidence Gap
Staff lack confidence in handling difficult conversations
Simulation Without Limits
Our managed virtual simulation center provides unlimited, scalable practice opportunities for your team—no facilitators, no scheduling, no software setup required.
Phone-Based Training
Staff train by calling in—no logins, apps, or technical barriers
Authentic AI Personas
18+ prepackaged personas or fully custom scenarios tailored to your needs
Real-Time Analytics
Dashboard visibility with call recordings, transcripts, and performance metrics
Proven Results
Measurable improvements in confidence, consistency, and authorization rates
LifeGift Beta Results
"The heart of donation remains human. Tools like this just make our people stronger. This technology has transformed how we prepare coordinators for the most meaningful conversations of their careers."
How It Works
Get started in 12 weeks with our proven implementation process
Foundation
Infrastructure setup and stakeholder alignment. We build the technical foundation and gather your training requirements.
Development
Building realistic, customized scenarios based on your real-world situations and organizational needs.
Testing & Launch
Validation and go-live preparation with training for your team and ongoing support.
Ready to Transform Your Training?
Join leading organizations using O.P.O.S.S.U.M. Technology to prepare their teams for high-stakes conversations.
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